Frequently asked questions

With new buyers and sellers every week, there are plenty of questions being asked.

Below are some of the most common questions we get asked.

 

 

Many people still like to attend the auction in person and bid for the lots they are interested in as they come up. You may think you are the only nervous newcomer in the saleroom but there are first time buyers every week and the auctioneers are quite used to helping out novice buyers. The commonly held misconception that if you scratch your ear during a sale you are likely to be landed with something very expensive and unwanted is quite untrue. The unique number on your client registration card not only makes it easier to administer the sale, it also helps you bid clearly.

If you are successful in purchasing an item in the sale, the invoices are prepared in the main office. Once you have paid for an item you will be given a copy of this invoice which you will need to show to the porter in the saleroom before you are allowed to remove your purchases.

Attention is drawn to the Auctioneers Conditions of Sale. In particular, it is emphasised that all accounts must be settled on the day of sale. Please always remember that the lots purchased are at your own risk from the fall of the hammer, it is therefore in your own interest to get everything paid and collected as soon as possible.

Payment must be made by either:

  • Cash
  • Debit card (in person)
  • Direct bank transfer

Note : We do not accept any form of credit card payment or any type of card payment over the telephone.

 

 

 

 

Buyer's premium of 17.5 % plus VAT will be added to the bid price of all lots.

Lots labelled with VAT stickers or listed as "+VAT" will also have VAT added to the bid price.

Clients purchasing via i-bidder.com or bidspotter.com will be charged an additional 3% plus VAT platform fee.

Clients purchasing via the-saleroom.com will be charged an additional 5% plus VAT platform fee.

VAT registered vendors selling items with us have to charge VAT on the goods they sell.
Lots labelled with VAT stickers or listed as "+VAT" will therefore also have VAT added to the bid price.

For example:
Bid price 100.00
Buyer’s premium @ 17.5% plus VAT = £21.00
VAT @ 20% on £100 = £20.00
Total £141.00

All invoices are emailed at the end of the sale so please ensure you have provided us with your email address.

Alternatively if you are onsite on sale day and have finished bidding you can also head to the office to obtain a copy and pay and clear straight away!

No! All items at auction are sold as seen with no warranty or guarantees!

Items are never sold as new and all considered to be second hand (although sometimes you may snag a bargain on an unusued or sealed item).

VAT stickers do not mean an item is new, simply that the vendor is themselves VAT registered.

An important question, and one that regularly trips up first time buyers.

The green electrical test stickers you may see on items do not give any indication that the item is fully functioning.
These stickers are simply to confirm electrical safety of the product.

All prospective bidders are encouraged to view and test items for themselves prior to purchasing.
All our sales come with viewing opportunities and buyers failing to do so take the risk on themselves if an item does not function as they hope.